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Auto Glass FAQ's

Frequently Asked Questions about Auto Glass

Why is it important to fix my glass? 

There are TWO reasons you should fix your glass

  1. Safety. Damaged glass or side mirrors can obstruct your ability to see other vehicles or other objects like that darting deer trying to check out your new rims. Protect yourself and your passengers by repairing or replacing any damaged glass or mirrors.
  2.  It’s the law. In some states, it is illegal to drive a vehicle that has a damaged windshield or non-operating side mirrors. Guard against compounding the issue with a ticket, get your glass repaired or replaced.

What is the difference between repairing and replacement?

  • When a repair is administered to glass, the process includes filling the break with resin that cures stopping any additional cracking of the glass.
  • Replacing glass includes removing a damaged piece of glass and installing a new piece of glass. Our experts will consult with you once the damaged glass is reviewed. The rule of thumb is that any glass crack or breakage larger than a quarter should be replaced.
  • Attending to your glass issue quickly can assist in the difference between a repair and replacement. If you are driving down the highway and a large truck kicks up some gravel and you get a chip in your windshield, you could prevent complete replacement by simply having the chip or crack addressed immediately.
  • If you wait to have a chip or crack fixed, cold weather, potholes, the sun, a bumpy dirt road, or just about anything can cause additional cracking of the glass past the point of repair.

Where is the auto glass work done? 

  • Tire Discounters Auto Glass is a mobile auto glass repair and replacement service serving Greater Cincinnati. Our certified technicians will either come to your home or business and fix your damaged glass or you can drop your vehicle off at one of our neighborhood stores. Specific weather conditions like precipitation or extreme humidity do limit our mobile service. Our experts will consult with you on any adverse weather conditions that would preclude mobile service.

How long does it take to repair or replace my auto glass? 

  • Repair or replacement times vary by type of vehicle, materials used, and weather conditions. Our experts will provide you with a free estimate that outlines a timeline of repair or replacement and the Safe Drive Away Time (SDAT). This is a safe amount of time in which the adhesive used cures and the vehicle is safe to drive.

Do I need an insurance claim? 

  • No. In some cases, it is cheaper to have your glass repaired or replaced by paying cash or with your credit card.  
  • We work with all insurance providers.  

Submit a claim

 

The speed rating of a tire is based on U.S. Government standards for reaching and sustaining a specified speed. Typically, a tire with a higher speed rating results in better handling. Speed ratings apply only to the tire itself, and not to a particular vehicle. Putting a tire rated for a certain speed on a vehicle does not mean that the vehicle can be safely operated at the tire's rated speed.

The load range on a tire helps determine its ability to contain air pressure and its overall strength. Ranges are expressed using a number and the higher the number, the stronger the tire. These measurements are primarily for light trucks and SUV’s.

Tread depth is the distance between the top of the tread rubber to the bottom of the tire's deepest grooves.  In the United States, tread depth is measured in 32nds of an inch.

A tire’s maximum load is the maximum amount of weight the tire is designed to hold. The tire’s load carrying capacity is directly related to the tire’s size and amount of inflation pressure that is actually used. Each load range has a assigned air pressure identified in pounds per square inch (psi) at which the tire's maximum load is rated.

A tire’s maximum inflation pressure (PSI) is the highest "cold" inflation pressure that the tire is designed to contain. When measuring a tire’s max PSI, it is important the tire is "cold," because warmer temperatures can cause the tire pressure to temporarily increase resulting with inaccurate readings. This measurement should only be used when called for on the vehicle’s tire placard or in the vehicle’s owners manual.

The mileage warranty of a tire indicates the number of miles that a tire is estimated to last. If a tire fails to last for the number of miles indicated by the warranty, the customer will be given credit from the tire manufacturer toward a new tire based on how many miles short of the estimate the tire fell. Some restrictions apply. 

The total width of the tire, including any raised features on the sidewall. 

This is how many layers of rubber and other materials are in the tire.  

The represents the smallest and widest size wheels that are recommended by the tire manufacturer for the tire to be mounted on. 

 

 

The measurement, in inches, from rim flange to the other rim flange. 

The maximum width of a wheel that a tire can be put onto. 

The minimum width of a wheel that a tire can be put onto.  

A tire's section width (also called "cross section width") is the measurement of the tire's width from its inner sidewall to its outer sidewall (excluding any protective ribs, decorations or raised letters) at the widest point. 

What makes up a tire; each ply, the sidewall, the tread, and bead.  

This number will tell you how well the tire will disperse heat buildup. 

This is how much weight a tire is rated to hold.

Mounting and Balancing – up to $159.96 pending wheel diameter

Lifetime Rotation – $299.90 

Lifetime Balancing – $449.90 

Lifetime Tire Pressure Adjustments – $16 

Rubber Valve Stems – $8

Tire Repair** – $140

Total = $1,073.76

*Estimate based on 4-tire purchase of 60,000-mile tires. 

**Excludes: Under 40 series, run-flats, mud tires, trailer tires, off-road vehicles, and any tire over six (6) years old.  Other exclusions may apply.

TD will repair flat tires as long as it can be done safely in accordance with Tire Industry Association (TIA) Guidelines.  Excludes: Under 40 series, run-flats, mud tires, trailer tires, off-road vehicles, and any tire over six (6) years old.  Other exclusions may apply.  See store for details.  


National accounts and local fleet not included.

Free Alignment with 4-Tire Purchase

National accounts not included.  Other exclusions may apply.

Mounting & Balancing  $76

Lifetime Tire Pressure Adjustments $16

Rubber Valve Stems $8

Lifetime Rotation $240

Total = $340

*Estimate based on 4-tire purchase of 60,000 mile tires. 

Our Nationwide Worry Free Guarantee offers FREE unlimited Tire Repairs for the entire life of your tires. If your tire can't be fixed and is over 3/32" tread, no worries, we will give you a replacement tire at any time, up to 3 years. We'll even help get your tire changed by including reimbursement for Roadside Assistance (up to $75) for the first 12 months at no additional cost. Effective: August 24, 2017. For complete details, see our warranty at any Tire Discounters location.

Components of the Tire Pressure Monitoring System (TPMS) sensor wears over time.

A TPMS Service Kit is suggested each time a tire/wheel is serviced. If left unchanged, over time, these components of the TPMS may corrode, leak or fail.

Tire/wheel service is defined as when tire is removed from the wheel.