SALES ASSOCIATE: 

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Sales Associates work in a fast-paced, high-activity environment and are responsible for maintaining and achieving superior levels of customer satisfaction while increasing sales growth for their store location. A Sales Associate is responsible for creating a positive and memorable experience for every customer that makes contact with the store while engaging customers over the phone and in person. The Sales Associate reports to the General Manager.  A Tire Discounters Sales Associate will make up to $60,000+ annually.  Pay is through a combination of base hourly + overtime + monthly SPIFFs, and a monthly bonus. 

Responsibilities:

• Evaluate customers' needs and recommend products and services based on the specific needs and interests of the customer. Assess potential issues thoroughly.
• Follow each customer ticket through to completion.
• Providing Outstanding Customer Service to every customer.
• Use problem-solving skills to address customer concerns and/or issues.
• Maintain a positive attitude.
• Take accountability for the presentation of the property including outside the store, in the store, shop, and restrooms. Keep all areas organized, free of clutter, clean and presentable at all times.
• Fills out paperwork fully and accurately following company policy and procedures.
• Ensure sales growth for store location.
• Make customer calls daily to increase sales opportunities.
• Motivate colleagues to perform to their highest potential.
• Assist in the shop as necessary.