Tire Discounters, the largest independent, 100% family-owned tire and service retailer in the U.S., recently opened its biggest store location in the company’s 45-year history.
The new store, designed to meet the customer demand in the area, is located on the east side of Cincinnati in Eastgate (at 809 Eastgate South Drive) and replaces a smaller store in the area that moved to better serve customers. The store is 10,800 square feet, has 12 vehicle service bays to service Eastgate and Batavia residents’ vehicles safely and efficiently.
“It’s extremely exciting to have the largest store in the company’s history open right here in the Eastgate, Batavia area,” said Garrett Burke, General Manager of the new store. The store’s opening serves as a career milestone for Burke, who started as a tire technician with Tire Discounters over a decade ago and now manages the company’s largest location.
Expanded features at the Eastgate/ Batavia Tire Discounters include:
Twelve service bays. Traditional Tire Discounter stores have six to ten service bays. The additional amount of space and service bays will allow for more vehicles to be assessed and serviced simultaneously to meet customer demands.
State-of-the-art tire tread and alignment auditor technology. Customers pull their vehicles into a bay, directly driving over technology that is built into the floor. The vehicle’s tread depth on all four tires is immediately scanned as the car pulls in, and the results, shown in the form of red, yellow, and green lights, are displayed on the digital screen above the bay. The technology also reads the status of a vehicle’s brakes and checks the alignment within seconds. “Basically, it provides an autonomous measurement of a vehicle’s alignment and tire tread depths to identify a problem before tires start wearing prematurely or unevenly, drivability issues worsen, or stopping distance during braking is compromised,” Burke says.
The new Eastgate/ Batavia location, and all Cincinnati-area locations, offer Skip the Shop, a vehicle and delivery service that includes online check-in, convenient vehicle pick-up, text updates, text-to-pay, and vehicle delivery to customers driveway or work.
Known for their friendly and honest customer service, Tire Discounters prioritization of customers and a focus on exceeding their expectations is one of the reasons why the company was recognized as Tire Dealer of the Year, a national industry award by Modern Tire Dealer Magazine.
Tire Discounters offers a full range of automotive services, including free alignment with the purchase of four tires with standard installation. Customers who chose standard installation also enjoy perks like lifetime pressure adjustments, rotation, and balancing in addition to warrantied parts and services.