Frequently Asked Questions
Why is it Important to Fix My Glass?
Two very important reasons to fix your glass:
1 – Safety. Damaged glass or side mirrors can obstruct your ability to see other vehicles or other objects like that darting deer trying to check out your new rims. Protect yourself and your passengers by repairing or replacing any damaged glass or mirrors.
2 – It’s the law. In some states, it is illegal to drive a vehicle that has a damaged windshield or non-operating side mirrors. Guard against compounding the issue with a ticket, get your glass repaired or replaced.
What is the Difference Between Repairing and Replacement?
When a repair is administered to glass, the process includes filling the break with resin that cures stopping any additional cracking of the glass.
Replacing glass includes removing a damaged piece of glass and installing a new piece of glass. Our experts will consult with you once the damaged glass is reviewed. Rule of thumb is that any glass crack or breakage larger than a quarter should be replaced.
Attending to your glass issue quickly can assist in the difference between a repair and replacement. If you are driving down the highway and a large truck kicks up some gravel and you get a chip in your windshield, you could prevent complete replacement by simply having the chip or crack addressed immediately.
If you wait to have a chip or crack to be addressed, cold weather, potholes, the sun, a bumpy dirt road, just about anything and everything can foster additional cracking of the glass past the point of repair.
Where is the Work Done?
Tire Discounters Auto Glass is a mobile auto glass repair and replacement service serving Greater Cincinnati. Our certified technicians will either come to your home or business and fix your damaged glass or you can drop your vehicle off at one of our neighborhood stores. We have 30 locations across Cincinnati that you can drop your vehicle off for glass services. Specific weather conditions like precipitation or extreme humidity does limit our mobile service. Our experts will consult with you on any adverse weather conditions that would preclude mobile service.
How Long will the Work Take?
Repair or replacement times vary by type of vehicle, materials used and weather conditions. Our experts will provide you with a free estimate that outlines a timeline of repair or replacement and the Safe Drive Away Time (SDAT). This is a safe amount of time in which the adhesive used cures and the vehicle is safe to drive.
Do I Need to File an Insurance Claim?
No. In some cases, it is cheaper to have your glass repaired or replaced by paying cash or with your credit card.
Feel free to call us with any additional questions or a free estimate at 1-888-937-8473