We love our customers, and sometimes the feeling is mutual. Below are some of the compliments we’ve received over the years. And we promise these aren’t from relatives. Okay, fine—some are from relatives.
We encourage you to submit your own feedback about your most recent Tire Discounters experience here.
Pleasure Doing Business With You
I wanted to pass along my experience at the Colerain location. It is the best, cleanest and most professional operation that I have ever been in. The tire prices are fair, they pointed out an issue with a tie rod that is bad and could have been dangerous. I had the tie rod replaced as well as a new set of tires. The staff is courteous and it is a pleasure doing business with them. Thank you.
We’ve Got Your Back, Front, and Sides
Awesome customer service from Tire Discounters in Amelia. They called me to make sure everything was OK with my balance and rotation yesterday. Told them I lost a center cap on the way home. They said to swing by anytime and they'll order me a new one right away.
Out the Door With the Most
Just had my first experience as a Tire Discounters customer. The phrase "Out The Door With More" doesn't do justice with the experience I had. Thanks Matt for a great first visit - I'll be back!
One For the Ages
To be honest I dreaded the thought all morning of going to the tire store with two small children. This experience is probably the best experience I have ever had with vehicle maintenance! At one point the technician offered donuts and a little later the General Manager brought out a balloon to my 4-year-old son. A balloon doesn't sound like a big deal but it made my son's face light up! Thank you so much for turning something I dreaded all morning into such a positive experience for my children and myself. You have a gained a loyal customer for life! Thank you so much!
Short & Sweet
Always great customer service!
From Dusk Till Dawn
I just wanted to say that you have very hard workers at your location on Hamilton Rd. I was at a store nearby and could see that your employees were working hard on a vehicle that pulled in close to 7pm. It was nice to see the two young men working so hard to serve their customers.
No, Thank You, Alison
I recently had 4 new tires put on my car at Tire Discounters. I was very impressed with the friendliness and professionalism of the employees. DeVon, a Sales Associate, was especially helpful when I dropped off my car, and picked it up. Thank you for operating a great business!
To the Rescue!
I just wanted to praise two employees of the Florence Kentucky location, US 42 store. Josh and Garrett helped me when I wrecked my car in the parking lot next door to the Tire Discounters. I ran up onto a concrete pylon and they came over on their own time, jacked my car up and off of the pylon, changed the tire, and were very sweet and understanding as I was completely hysterical. They deserve very special praise.
Brandon, You’re the Only Bonus We Need
Despite arriving at 6:30pm, so close to closing time, the staff treated me like I was the top priority. There was not even a slight suggestion that anyone was frustrated by my showing up at that time and needing emergency service. All five employees (that I saw) chipped in. My tire was plugged for a reasonable price and I was back on the long road home. Listen, every guy who was on shift at closing time deserves a bonus or a day off or something. These are the kinds of guys you want to keep around. They turned me from a guy who knew almost nothing about Tire Discounters into a guy who will go to one the next time I need a service you provide!
Just writing to say Thank you to Tex and Cory. I pulled in with my family Saturday just before closing and Tex was able to get my tire rotation squeezed in before closing and had time to answer questions about the tread status. I will be buying new tires for my Altima from Tire Discounters soon. I always get great service when I stop in. It was much appreciated. Thank you.
There’s a First Time for Everything
This was my first visit to a Tire Discounters and I want to say I was very impressed with the service provided. I bought tires today and want to recognize the sales associate who worked with me. She answered all my questions about tires and prices, offered to hold the tires until I came in, and was very professional overall. The same goes for the whole team at the store. I appreciated the little things. I requested that one of my old tires be saved as a full-size spare and the message got through. Even a little detail like moving a hubcap cover from that wheel to another was not overlooked. Thank you very much and I will definitely be back when I need tires again!
Larry Loves Tires
I had my 2008 Volvo XC90 in for service at the dealer and they let me know I needed new tires. I thanked them for letting me know and said we always go to Tire Discounters. So I visited the Cherry Grove location in need of (4) new tires and Larry was very helpful. I appreciated his friendly attitude and knowledgeable recommendation on the proper brand and type of tire. Larry was also able to closely match the price the dealer had quoted. My positive experience was proof yet again that our family makes the right decision when we buy from Tire Discounters. Well done, Larry!